No, you can’t touch your funds until your account is fully verified. That means uploading proper ID (passport or driver’s license) and a proof of address (bank statement, utility bill, etc.). Only after you see that green checkmark on your profile can you submit a withdrawal request.
No verification? No withdrawal. Even if you just deposited the money, it’s staying put until eToro clears your account.
This is a compliance measure that's designed to prevent fraud, money laundering, and all the other prohibited activities that regulators worry about.
eToro, like other licensed platforms, has to follow strict KYC (Know Your Customer) rules. That includes holding funds indefinitely if the account isn’t verified.
Let’s say you made a deposit and never finished verification.
What now?
Chances are your account gets frozen or flagged. You’ll probably need to open a support ticket, submit your deposit proof, and wait. In some cases, it takes a few weeks for the funds to get returned to your original payment method. It’s not instant and it’s not guaranteed to be smooth.
If your account is verified, here’s how the process runs:
To get access, follow these steps:
That’s it. No shortcut and no other workaround.
I’ve personally tried to withdraw before completing the process and guess what? No luck. Until your account is verified, your funds stay locked. Sometimes for weeks. In some cases, the only way out is support-assisted closure and a refund.
Get verified first. It’s the only way your money moves.
About Nadav Zelver